Careers In Client Management

Client Management | Project Director (Melbourne)

Reports To: General Manager - Melbourne, Australia
Downstream is:

  • A creative technology company that strives to do things differently and purposefully.
  • Our work is diverse and challenging. One size never fits all, so we look to design and deliver the right solution to the right problem for every client.
  • We work together to create best-in-class experiences, built on considered strategy and enabled by technology and people.
  • A global company and we benefit from the experience of our team abroad, accessing exciting and innovative projects and technology.

We’re looking for a Project Director to work with our team of designers, strategists and developers. You will work with the leadership team to lead, direct and shape our Melbourne design and development studio. You will be responsible for managing, leading and aligning multiple creative and technical partners ensuring best-in-class execution.
We’re looking for someone who is an enthusiastic problem solver with a thirst for understanding. An analytical mind and quick thinking in a fast-paced environment are essential. Confidence in your ability, experience, skills and a ‘take-the-lead’ attitude make you the perfect candidate.
You are someone who has the following attributes as a baseline:

  • Proven experience in delivering projects at a high level, on time and on budget
  • Passionate about technology and design
  • An exacting attention to detail
  • The ability to manage multiple simultaneous projects
  • Excellent oral and written communications skills
  • Personal initiative and a desire for genuine collaboration
  • Familiarity with various project/team collaboration tools

At Downstream you will:

  • Manage overall studio scheduling, resourcing, project workflow 
  • Plan and prioritize all studio deliverables and resources working cross-project
  • Facilitation of scope definition activities
  • Write proposals and scope of work documents
  • Act as the senior point of project contact, communicating effectively to all internal and external stakeholders, through the project lifecycle.
  • Manage schedules, budgets, invoicing, assets, and overall project organization to ensure requirements and project deliverable dates are clearly communicated, understood and executed
  • Work alongside the management team on financial management from cost estimation to budget management
  • Monthly tracking and reporting across all projects
  • Actively monitor project progress, risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them
  • Proactively identify and solve complex client challenges
  • Deliver outstanding client service that forges open, honest and long-term client relationships and further business
  • Engage and motivate the team, clients, internal stakeholders and third parties.

You should:

  • Have an inquisitive interest in the latest development techniques and design trends 
  • Have a passion and commitment to solving the complex technical challenges
  • Have the ability to see projects through to completion with an innovative and curiosity-driven approach

Skillset / experience


  • 5+ years experience in software development project management, in digital, web or IT industries
  • Bachelor Degree (or other qualification) in a relevant field desirable
  • Proven experience in delivering projects at a high level, on time and on budget
  • Experience in an agency environment, dealing directly with C-Level stakeholders
  • Exceptional attention to detail
  • Demonstrated ability to motivate, support and understand different project teams
  • Excellent verbal, written, presentation, and interpersonal communication skills 
Nice to have 
  • Experiencing line-managing project delivery teams 

Invitation to apply

If working with the best in an exciting and rewarding team environment appeals to you, then we want to hear from you. Please apply with your Cover Letter addressing why Downstream and this role is a great fit for you and CV -

If hired for this position would you be willing to relocate yourself at your own expense?

If the position requires it, would you be willing to submit to a criminal background check? (If required, you will be notified by the recruiter when contacted for a phone interview.)

Are you legally eligible to work for Downstream in the Country where the position in which you are applying is located?

*Submissions are for independent candidates only and we do not accept solicitations from placement firms or agencies.